About The Role

Dineline is looking for a Technical Product Manager with a specialized focus in Customer Relationship Management systems. In this role, you will be responsible for setting the direction of and driving strategic initiatives to ensure a cohesive consumer experience across our different software solutions. Your work will be rooted in building features that excite and delight diners as they navigate the Dineline platform.


What You’ll Do

  • Define business and product requirements for Dineline’s software needs
  • Lead cross-functional teams to execute on product plans and to deliver results
  • Collaborate closely with founders to map out product initiatives and to set expectations
  • Identify our customers’ needs and opportunities through data analysis, interviews, and research through quantitative and qualitative methods
  • Research and understand customer requirements, operational impacts and needs, competitive offerings, cases from Customer Support, and translate these into feature specs or product improvements
  • Anticipate bottlenecks, provide support for escalation management, make tradeoffs, balance the business needs versus technical constraints


Who You Are

  • 5+ years of B2C product management experience; 3+ years building B2C SaaS applications 
  • Experience shipping successful products, including defining vision, strategy, outcome-driven product roadmaps and creating and managing backlogs
  • Ability to quickly understand a specific client domain and identify the trends and opportunities in that space
  • Curiosity to dig several layers deep into solutions with an eye toward continuous improvement
  • Experience working with project management systems and knowledge of sprint planning & prioritization
  • An open mind & flexibility around testing new approaches and the ability to harness failures and turn them into wins


What We Offer

  • Fair and equitable compensation: Our compensation packages are competitive based on external market data. At Dineline, you can expect fair pay for your hard work and dedication to helping us transform the restaurant industry.
  • Comprehensive benefits package: We offer a variety of benefits including medical, 401k matching, and gym reimbursements.
  • Flexible and independent working schedule: We offer unlimited vacation because we trust you to take the time you need to recharge and be your most productive self.


Opportunities for training and professional development: Your manager will partner with you on establishing quarterly objectives that not only benefit the company but aid in your overall development as a leader in the industry.

(Formely Misfit Media)

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