546 customer names captured.
In under 30 days.
Grappolo Cucina Italiana is an upscale-casual Italian restaurant in Winter Park, Florida. In less than 30 days running with Dineline, 80% of guests who saw the VIP Club flow joined the list, building a 546-name customer list ready to fuel reservations and repeat visits.
Forty-five minutes. You keep the roadmap.
How it played out.
Grappolo Cucina Italiana is an upscale-casual Italian restaurant in Winter Park, Florida. The team brought Dineline in to build a customer list and turn it into reservations and repeat visits within the first 30 days.
Dineline launched the VIP Club flow inside the restaurant, capturing guest data at the point of the visit.
4 in 5 guests who saw the flow joined — the system doing the work on its own.
In under 30 days, the team had a 546-name customer list ready for reservation and repeat-visit campaigns.
Customer names on a list are the foundation of every repeat-visit campaign — and speed to a live list matters.
Questions we get about this case.
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