Account Manager

About the Role:

Dineline, a leading digital marketing solution provider for brick and mortar restaurants, is seeking a dedicated Account Manager. As an integral part of our team, you will act as an outsourced chief marketing officer for our clients, ranging from small, single-location restaurants to renowned names like IHOP and Subway.

What You’ll Be Doing:

• Managing approximately 25 restaurant accounts at any given time.
• Building and maintaining strong relationships with clients to ensure their continued partnership with Dineline.
• Utilizing our internal tools to deliver exceptional results for our clients.
• Communicating effectively with clients, selling them on ideas, and ensuring they understand our strategies.
• Managing multiple deadlines and switching between tasks efficiently.

This is For You If:

• You have a passion for helping clients improve their businesses.
• Relationship-building is one of your strengths.
• You are driven by the desire to achieve outstanding results for clients.
• Conflict doesn’t deter you; you’re confident in voicing your opinions.
• You thrive in a fast-paced, challenging environment.
• You appreciate the variety in your work but also value the structure of a proven system.

Outcomes & Responsibilities:

• Ensure high client retention rates by providing a white-glove experience.
• Achieve positive feedback from clients consistently.
• Meet multiple deadlines and manage tasks efficiently for all assigned restaurants.

Qualifications:

• Excellent communication skills.
• Exceptional organizational abilities.
• Alignment with Dineline’s core values (refer to our main hiring page).
• Previous experience in a client success role.
• Familiarity with digital marketing.
• A drive to be the best in your role and deliver unparalleled service to clients.

Compensation & Benefits:

• Base Pay: Competitive salary based on experience.
• Retention Bonus: Eligibility for a monthly bonus basend on performance.
• Remote Work: Enjoy the flexibility of working from anywhere.
• PTO: Request off anytime with advanced notice.

About Dineline:

Founded in 2015, Dineline has established itself as a market leader in the digital marketing space for restaurants. Our mission is to provide restaurant owners with easy-to-use marketing solutions that allow them to scale their businesses predictably. With a team of high-performers and a culture of growth and fun, Dineline is the perfect place for those looking to make a real impact.

 

Interested candidates are encouraged to apply. We appreciate your interest in Dineline and look forward to speaking with you soon!