Frecuently Asked Questions

Every question, answered

Everything a restaurant owner needs to know before booking a Growth Demo.
Grouped by topic so you can find your answer fast.

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The basics

Dineline installs a done-for-you marketing system inside your restaurant. We run your ads, build your customer database, and tie every dollar of ad spend to a real guest who walked through your door. We’ve run this system for 2,500+ restaurant concepts over nearly a decade.

Dishio is the platform behind Dineline. Three parts: Capture (guest profiles across QR, menus, reservations, orders, POS), Convert (retargeted campaigns with AI image creation and enhancement), and Clarity (the 24/7 revenue dashboard). Learn more at get.dish.io.

Dineline is the strategy and the team. Dishio is the technology. Every Dineline client gets both — a dedicated team running their campaigns and a platform tracking every result in real time. That combination is what makes the system work. You’re not getting software and figuring it out yourself. You’re not getting an account manager with no data. You get both, tied together, with full visibility into exactly what your marketing is producing.

Brett Linkletter and Jace Kovacevich. For the last decade, they’ve focused on one problem — building the most transparent marketing system available for restaurants.

Most restaurant owners come to Dineline after getting burned by a marketing company that couldn’t show them what their money actually did. Impressions, clicks, reach — none of that tells you whether a customer walked through your door and spent money. Dineline does.

By combining a dedicated strategy team, done-for-you campaign management, and the Dishio platform, every campaign ties back to a real guest spending real money at your restaurant. You always know exactly what’s working.

Fit, setup, and onboarding.

Dineline works exclusively with brick and mortar restaurant locations. The minimum entry point is one location doing $500K a year in revenue. We work with restaurant groups and franchises of all sizes, though we specialize in operators running 50 locations or under. If you’re a single-location independent or a growing group inside that range, this is built for you.

Depending on your POS and current software stack, setup and integration takes anywhere from two to four weeks to get you fully live.

The moment you sign, you’re paired with a dedicated Account Manager who handles everything for you. The purpose of onboarding is simple: we connect Dishio to your existing systems so every component of your marketing campaigns is tracked from day one. Your Account Manager coordinates all the integrations across your POS, online ordering, and reservation platforms. Most of the work happens on our end.

We just need access to the systems you’re already using — your POS, online ordering platform, and reservation system. From there, we take care of everything. Ongoing, it requires a minimal amount of your time each month.

Dineline works with all restaurant categories from fine dining, full service, fast casual, and QSR. Single locations up to large franchise groups and multi-location operators. If you’re running one location or fifty plus, the system works the same way.

Dishio integrates with the major POS systems including Toast, Square, Clover, Revel, Oracle, Aloha, and more. It also connects with the main online ordering and reservation platforms including OpenTable, Resy, Toast online ordering, Owner.com, and more.

Who runs what, and what you see.

The whole point of this program is to make your business money and require as little of your time as possible. Your Account Manager builds the strategy, leads your performance calls, and drives your results. Dishio handles all the tracking. Your only job is approving campaigns to go live each month and running your restaurant.

You’ll be paired with a dedicated Account Manager with 5+ years of restaurant marketing experience. Their job is to take the work off your plate and own your strategy. They run your monthly performance and strategy calls and are fully accountable to your results.

You can talk to your Account Manager as often as you want. They’re dedicated to your account and available whenever it makes sense for your schedule. That said, we do have a standard monthly check-in call to review performance and make sure everything is on track.

Dishio connects directly to your Instagram and pulls your existing photos and videos. From there, our creative engine generates hundreds of high-converting ad creatives so you’re not starting from scratch or hiring a content team. The goal is high-performing visuals that actually drive customers through the door, with as little lift on your end as possible.

You’ll be able to see where your customers are coming from, which ones are new versus repeat, and who your highest-spending customers are. From there, your Account Manager uses that data to build and run campaigns targeting those specific people, whether that’s driving reservations, online ordering, catering, or getting lapsed customers back through the door. Everything is available 24/7 to you and your entire team so everyone always knows exactly what’s working.

How growth shows up.

The goal in the first 90 days is to grow each of your locations by 10 to 20%. We get you fully set up on the system, run your initial campaigns, and get your restaurant its first measurable lift in revenue. From there, we use the data collected in those first 90 days to build on what’s working and become a long-term partner in scaling your locations.

Yes. The type of restaurant you run and where you’re starting from both affect the timeline. Some locations see big numbers right out of the gate. Others take a bit longer to build. Either way, we’ll be upfront with you about realistic expectations from day one and work with you as a partner until we get there.

Most restaurants are already busy on Friday and Saturday nights. The real problem is what happens the rest of the week. A big part of the strategy we build for you is specifically designed to drive customers through the door during non-peak times, when you need the business the most.

Two certifications. Every campaign tied to
real revenue.

$65M+ in restaurant ad spend managed
2,500+ restaurant concepts served

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